Friday, January 17, 2020

Saddle River Tours 11C and 20/84 Official Service Termination Notice effective January 25, 2020

The Port Authority has officially given notice that the last day of service on Saddle River Tours'  Routes 11C and 20/84 into and out of the George Washington Bridge Bus Station will be Friday January 24th.  Service on these lines has been sporadic at best over the last couple of years with numerous cancellations and entire days without service.  The Port Authority is advising riders to use Rockland Coaches 11A and 20T lines as alternatives.  Rockland Coaches has likewise been plagued with delays and cancellations so we are advocating for NJT to take over these routes, or incorporate them into their existing network.  We are reaching out to local government officials and NJ Transit and encourage all riders to do the same.  
Unfortunately, the 11A and 20T do not go to the George Washington Bridge so riders will have to transfer in Englewood or at Route 4 to a NJT bus or Jitney to go over the bridge, or to use the New York City MTA to reach their destination.   Other alternate routes for northern riders include the NJT 165 and Rockland Coaches 14, 46 and 47 to midtown as well as the Pascack Valley rail line.  For riders of the southern portions, alternates include the NJT 186 and 178 to the GWB, the NJT 167 to midtown.
Here is the Official Notice from the Port Authority:
The Port Authority of NY and NJ has decided to terminate the operating agreement with Saddle River Tours to operate at the Port Authority's George Washington Bridge Bus Station (GWBBS) starting on January 25, 2020. Saddle River Tours has an ongoing pattern of prolonged financial delinquencies, non-responsive communication, and recent abandonment of service to commuters.
Saddle River Tours’ Route 11C has 8-weekday arrivals, 7-weekday departures, and limited weekend service; the route begins in Spring Valley, New York and makes several stops in Rockland County, New York and Bergen County, New Jersey. Route 20/84 has 3-weekday arrivals and departures and no weekend service; it begins in Tappan, New York and makes several stops in Bergen County, New Jersey. These two routes combined serve approximately 200 customers each weekday.
Customers affected by the Saddle River Tours termination have the option to take the Rockland Coach bus service, offering service similar to that of Saddle River, with the exception of an end destination of the Midtown Manhattan Port Authority Bus Terminal (PABT) rather than the GWBBS.
-Route 11C passengers may take Rockland Coach bus 11A into the Port Authority Bus Terminal (8th Ave & 42)
-Route 20/84 passengers may take Rockland Coach bus 20T into the Port Authority Bus Terminal (8th Ave & 42)

The Port Authority has been in contact with Rockland Coach and has been assured that the Rockland Coach routes have capacity to service Saddle River Tours commuters. For additional information regarding alternative services, please contact Rockland Coach at (201) 263-1254 or visit the website, https://www.coachusa.com/contact.