Saddle River Tours 11C and 20/84 Official Service Termination Notice effective January 25, 2020

The Port Authority has officially given notice that the last day of service on Saddle River Tours'  Routes 11C and 20/84 into and out of the George Washington Bridge Bus Station will be Friday January 24th.  Service on these lines has been sporadic at best over the last couple of years with numerous cancellations and entire days without service.  The Port Authority is advising riders to use Rockland Coaches 11A and 20T lines as alternatives.  Rockland Coaches has likewise been plagued with delays and cancellations so we are advocating for NJT to take over these routes, or incorporate them into their existing network.  We are reaching out to local government officials and NJ Transit and encourage all riders to do the same.  

Unfortunately, the 11A and 20T do not go to the George Washington Bridge so riders will have to transfer in Englewood or at Route 4 to a NJT bus or Jitney to go over the bridge, or to use the New York City MTA to reach their destination.   Other alternate routes for northern riders include the NJT 165 and Rockland Coaches 14, 46 and 47 to midtown as well as the Pascack Valley rail line.  For riders of the southern portions, alternates include the NJT 186 and 178 to the GWB, the NJT 167 to midtown.

Here is the Official Notice from the Port Authority:

The Port Authority of NY and NJ has decided to terminate the operating agreement with Saddle River Tours to operate at the Port Authority's George Washington Bridge Bus Station (GWBBS) starting on January 25, 2020. Saddle River Tours has an ongoing pattern of prolonged financial delinquencies, non-responsive communication, and recent abandonment of service to commuters.

Saddle River Tours’ Route 11C has 8-weekday arrivals, 7-weekday departures, and limited weekend service; the route begins in Spring Valley, New York and makes several stops in Rockland County, New York and Bergen County, New Jersey. Route 20/84 has 3-weekday arrivals and departures and no weekend service; it begins in Tappan, New York and makes several stops in Bergen County, New Jersey. These two routes combined serve approximately 200 customers each weekday.

Customers affected by the Saddle River Tours termination have the option to take the Rockland Coach bus service, offering service similar to that of Saddle River, with the exception of an end destination of the Midtown Manhattan Port Authority Bus Terminal (PABT) rather than the GWBBS.

-Route 11C passengers may take Rockland Coach bus 11A into the Port Authority Bus Terminal (8th Ave & 42)

-Route 20/84 passengers may take Rockland Coach bus 20T into the Port Authority Bus Terminal (8th Ave & 42)

The Port Authority has been in contact with Rockland Coach and has been assured that the Rockland Coach routes have capacity to service Saddle River Tours commuters. For additional information regarding alternative services, please contact Rockland Coach at (201) 263-1254 or visit the website, https://www.coachusa.com/contact.

Greyhound Begins New Service From GWBBS

Greyhound has just started new service from the newly renovated George Washington Bridge Bus Station.  Greyhound is offering 10 weekday and six weekend trips to Washington DC, Philadelphia and Boston.  Greyhound has indicated it may expand service and routes in the future.  Greyhound and Trailways both served the terminal with long distance routes until the 1970's.  We applaud the move as a great alternative to the midtown Port Authority Bus Terminal and hope the service is successful.  Looks like Greyhound is offering low fares to inaugurate the service.  We found fares from the GWB to Washington ranging from $11 to $22 on the Greyhound website.

George Washington Bridge Bus Station Reopens On Tuesday May 16 -- Updated

Good news for riders who use the George Washington Bridge Bus Station.  The long delayed renovation project at the Station is almost completed and reopened for bus passengers on Tuesday May 16. The construction lasted two years longer than anticipated due to problems with the contractors and developers. NJ Transit has also announced that cash fares will no longer be accepted for its routes that service the terminal in order to speed boarding and departures. Riders will have to purchase tickets from either the windows, the ticket machines or use the NJT Mobile App.  There was plenty of TV coverage today about the re-opening including from WNBC-TV, and NY1.  We will have additional reports in the near future.



The new gate assignments for GWBBS routes are:

NJT Route     Gate

171                 12

175                 13

178                 17

181                 14

182                 18

186                 15

188                 11

Coach USA/Rockland

9A              Gate 5

Ameribus/Saddle River Tours

11C            Gate 4

20/84          Gate 4


Express/Spanish Transportation Jitneys

Gates 20 and 21

George Washington Bridge Bus Station Renovation Won't Be Complete Until Next Spring -- Hopefully

To no surprise to the thousands of bus commuters who use the George Washington Bridge Bus Station, the renovations that were scheduled be completed by the end of the year will not be completed.  The project that started over two years ago has been plagued by numerous delays. The Record is reporting that the projected completion date has now been pushed back to April 2017.

Passengers not only have had to brave the elements from the wind and cold, they also have endured trekking up a long staircase to reach the buses.